Short and Sweet Cupcakes
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  Cancellation Policy

Cancellation policy
No refunds, store credit only. Must give at least 48 hours notice for regular orders. Large orders, catering must give 2 weeks and custom orders must give 1 week notice please.


Does Short & Sweet Bakeshop cater for weddings, baby showers and other events?
Of Course! We offer free consultation for weddings and other special events. For information, please contact one of our Catering Managers and they will be happy to assist you.

Does Short & Sweet Bakeshop rent cupcakes tiers?
Yes! We offer a variety of tiers to suit any event. Rental fees vary from $25.00 – $65.00.

Does Short & Sweet Bakeshop offer on-site setup?
We do offer on-site setup at additional cost. Please contact a Catering Manager at the shop for more information.


Does Short & Sweet Bakeshop offer custom options?
DUE TO COVID-19, WE HAVE TEMPORARILY LIMITED OUR CUSTOM OPTIONS. Yes we do! We decorate our cakes and cupcakes in a number of ways (fondant, chocolate art, edible images etc…), to suit everything from birthdays and weddings to baby showers and dinner parties. For more information, please call 416-519-4441 and ask to speak with one of our Catering Managers.


Toronto Nut Free Bakery
We are a 100% NUT FREE facility.

None of our products contain nut ingredients in them or have come in contact with nut ingredients. We are constantly adding new flavours to our menu. New flavours are announced on our blog, Facebook, and Twitter pages.

Does Short & Sweet Bakeshop have Red Velvet cupcakes?
That’s our specialty! We have Red Velvet cupcakes on our menu every day!

Does Short & Sweet Bakeshop offer any gluten-free, vegan or sugar-free cupcakes?
We do offer gluten-free cupcakes for pre-order and throughout the week! Gluten free cupcakes can be ordered any other day of the week by the dozen (offered in vanilla & chocolate). Currently, we do not offer vegan or sugar-free cupcakes but hope to accommodate all food sensitivities in the near future.


Do I need to order cupcakes in advance?
Not at all! We are more than happy to serve walk-in customers.

Can I phone in an order for pick-up or delivery?
Of course! The best way to place an order is to call us at the store and speak to one of our Catering Managers who will be more than happy to assist you in placing an order over the phone.

Do you accept orders over the phone for same day pickup?
Yes we do! Keep in mind that only orders for cupcakes on our daily menu can be called in for same day pickup. Custom cupcakes must be ordered at least 48 hours in advance. For our FULL MENU including all of our other treats, please visit our Instagram Stories as we post the menu daily!

Do I need to pre-pay?
For pickup and delivery orders, we kindly request payment in advance. Our delivery agents do not accept any form of payment.

Does Short & Sweet Bakeshop Deliver?
Yes! Short & Sweet Bakeshop delivers throughout the GTA. The minimum order for delivery is $25-$35 depending on the delivery zone. Delivery fee depends on destination.

Does Short & Sweet Bakeshop only bake cupcakes?
Nope! Our menu includes cookie sandwiches, cakes, brownies, cookies, cheesecake bars, banana pudding, and seasonal pies!

Does Short & Sweet Bakeshop sell mini cupcakes?
We do offer mini cupcakes for any event. We do not sell mini cupcakes in store to walk-in customers. Mini cupcakes must be ordered 48 hours in advance. The cost is $25.00 for a dozen minis and you can choose from any of the flavours available on the day of the week you would be picking up your order. Minis are one flavor per dozen.

How do I store my cupcakes?
We recommend that you store your cupcakes at room temperature. If you will be consuming the cupcakes more than 48 hours after purchasing them, we suggest freezing them. To thaw them, leave them at room temperature for 3-6 hours before they are to be served.

  Other Inquiries

Additional Information
For any additional information, please contact the shop and our team will be more than happy to provide you with everything you are looking for.

Tel: 416-519-4441
General inquiries: